- A non-refundable booking fee is required for every booking. This will be deducted from the cost of your treatment.
- If an appointment is cancelled with less than 48 hours notice your booking fee will be lost and you will be required to pay another booking fee for your next appointment.
- Cancellations with less than 24 hours notice will be charged in full for their booking .
- All no shows will be charged the full amount of their booking.
- Please arrive no earlier than 5 minutes before your appointment time as I do not have a waiting area.
- If you arrive any later than 15 minutes after your appointment start time you will have to re-arrange for another date. You will be charged in full.
- If you arrive less than 15 minutes late we can commence with the appointment but it will finish at the appointed end time and you will still be charged in full.
-PLEASE NOTE THAT CHILDREN AND GUESTS ARE NOT ALLOWED TO COME WITH YOU as they will not be covered by our insurance policy.
Please understand that I am not trying to make life difficult for you, I am simply trying to ensure that I can pay my bills and take care of my family. It is a fact that no shows and late cancellations are killing small businesses in the UK. Please don't make mine one of them.